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Terms & Conditions

Please read these terms before using our website or enquiring about our home care services.

Last updated: 18 October 2026

1 Introduction

These terms apply to the use of this website and enquiries for services provided by Care Health Nurses Pvt. Ltd.

2 Services

We arrange home nursing, patient care, elderly care, physiotherapy and related support, subject to assessment, location, staff availability and agreed care requirements.

Home Nursing Patient Care Elderly Care Physiotherapy Related Support

3 Medical Guidance

Website content provides general information and does not replace medical advice. Clinical services require appropriate professional assessment and, where necessary, a doctor’s prescription.

Recovery outcomes cannot be guaranteed.

4 Booking and Charges

An enquiry does not confirm a booking. Service scope, shifts, fees, payment terms and any cancellation or refund conditions will be communicated and agreed before care begins.

5 Patient and Family Responsibilities

Please provide accurate health information, prescriptions and emergency contacts, and maintain a safe environment for care. Inform our team promptly about changes in the patient’s condition or care needs.

6 Emergencies

Our enquiry channels are not emergency services. In a medical emergency, contact local emergency services or visit the nearest emergency department.

Emergency? Contact local emergency services or go to the nearest emergency department immediately.

7 Applicable Law

These terms are governed by Indian law and do not restrict rights available under applicable consumer laws. Changes to ongoing services require agreement.